Privacy

1. Data we may collect

We may collect your name, email address, login details, payment confirmation data, membership plan, account status, device data, IP address, support messages and platform activity such as saved picks, chat usage and result views.

2. Payment data

Payments may be handled by LearnwithFidelis or approved payment providers. MyBetCode may receive payment references, plan codes, email addresses and confirmation status so we can grant membership access.

3. How data is used

Data is used to create accounts, confirm memberships, protect the platform, show the correct member access, provide support, keep logs, improve features and send important account messages.

4. AI and chat usage

If AI chat or match chat features are enabled, messages may be stored so the feature can work, abuse can be moderated, and support issues can be reviewed.

5. Cookies and sessions

MyBetCode may use cookies or session storage to keep users logged in, protect forms, remember basic preferences and prevent abuse.

6. Data sharing

We do not sell user account data. We may share required data with payment providers, email services, SMS services, analytics tools, hosting providers or legal authorities where required.

7. Security

We use reasonable technical steps to protect user data. No website can promise perfect security, so users should keep passwords private and report suspicious account activity quickly.

8. Data retention

We may keep account, payment and log data for as long as needed for service operation, security, accounting, dispute review and legal reasons.

9. User requests

Users may contact support to request account help, correction of account details, or deletion where legally and technically possible.

10. Updates

This privacy policy may be updated as the platform grows, adds providers, or changes how memberships and data features work.